We do not accept order cancellation after product shipment or product returns and exchanges.
Product exchange is only made when a product is defective.
(Please contact us at firstname.lastname@example.org and specify your name, the product name, the date and time of purchase, and the order number.)
Product return deadline
Please contact us within 8 days of the day the product arrived.
Shipping cost for product returns
Communication Design Laboratory will pay the shipping cost for returned products that are defective.